1-ON-1 MENTORING
TERMS AND CONDITIONS

THE LONELY DIPLOMAT

1-on-1 MENTORING

TERMS AND CONDITIONS OF ENGAGEMENT

 

Prioritise this call

  • By using this 1-on-1 mentoring service, you agree that you will prioritise the mentoring call highly. To the extent possible, both parties will arrive for the call ready to engage and participate.

 

Cancellations, postponement or changing times

  • Despite best intentions, life happens and sometimes one, or both, parties will need to cancel, postpone or otherwise alter the call time.

  • When this happens, both parties agree to provide as much notice as possible.

  • Cancelled mentoring calls will not be refunded but every reasonable effort will be made to find an agreed alternative date/time for the mentoring call.

 

No-shows

  • A no-show is when you do not turn up for the call and you have not given prior notice.

  • I understand that the idea of these calls can be daunting. We can never underestimate the courage it takes to reach out for help with loneliness.

  • A no-show is disrespectful of my time and the preparation I make for each call. It’s also disrespecting your self and the part of you that reached out to arrange the 1-on-1 mentoring call.

  • I will wait 15 minutes from the start of the call time before ending the call. No refunds will be provided.

 

Communications

  • Mentoring calls use Zoom. Other platforms may be used, but only by mutual agreement.

  • In between calls, communications can happen via email or an agreed messaging service (like WhatsApp, Signal)

 

Confidentiality and commitment to the process

  • Everything shared during the period of engagement is CONFIDENTIAL & FREE OF JUDGEMENT and by signing you are acknowledging and agreeing to that.

  • This service is here to support you become more connected to yourself, to those around you and to your communities. Authenticity, openness and curiosity are key here.

  • Be prepared to try new thoughts and actions and be OK with not getting things right. It’s all about learning. This is the place to let the walls down and drop the mask.

 

Not a licensed helping professional

  • By agreeing to this document, you acknowledge that The Lonely Diplomat is not a licensed helping professional. All reasonable care for the mental, emotional and/or physical well-being of both parties is taken. However, it may be suggested during mentoring calls that the services of a licenced helping professional is needed should issues arise during mentoring calls and/or during the period of engagement.

 

Liability

  • By using the service, you agree that The Lonely Diplomat is not to be held liable for any decisions you make based on any of the services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold liable for any actions you take nor can you hold me - or any of our employees - liable for any loss or costs incurred by you as a result of any guidance, advice, mentoring, materials or techniques used or provided by www.thelonelydiplomat.com. All our information on both the websites and in discussions is intended to assist you and does not in any way, nor is it intended to substitute professional, medical, financial or legal advice. Results are not guaranteed and takes no responsibility for your actions, choices or decisions.

 

Feedback and testimonial

  • I value your feedback and want to improve the quality of my services. At any point in the duration of our mentoring relationship you want to provide feedback, it will be gratefully received.

  • You will be asked to provide written feedback on my services after the call. You agree to provide honest feedback.

  • You will be asked to provide a written testimonial to be used in the promotion of The Lonely Diplomat mentoring services. Every effort will be made to make the testimonial anonymous.

Agreement

  • You agree to these terms and conditions by:

    • PRINTING, SIGNING and TAKING A PHOTO of the signed document and sending to admin@thelonelydiplomat.com; or

    • Clicking 'yes' to when arranging a call through Calendly.